You have to login the skyevo.in website and then click on the my account option appearing at the top of the page. You can proceed to change all the basic details you have provided according to your convenient ability.

For knowing about the previous orders, you can go to the my account option. You can view all the previous orders on this page.

It will take maximum of 4- 5 business days to deliver the ordered products.

We will send your order through an independent courier service. They will dispatch in time depending on the item and size of the order.

Since the delivery is by an independent courier service, the delivery executives will reattempt delivery up to two times, after which they will return the parcel back to their depot. However the first attempt of delivery will be made without calling you but the second attempt will be made after calling you and confirming time frame of delivery.

Yes, Once your order is dispatched, we will email you the details of the courier along with your shipment details and/or a tracking link. You just need to follow the link and track your order

Please contact us with the details of your order so that we can liaise with the delivery company to get your order redelivered.

It is very easy to pay for the order by the use of credit/debit card/net-banking or by Cash-on-Delivery. The quickest way for your order to be processed is to place an order online and pay by credit/debit card or by Cash-on-Delivery.

You can directly contact or email our support team with the new details or address. Send it soon for order updation. Once it is dispatched it is hard to change the delivery address.

If you need to change anything on your order after submitting the payment, please email us with the order number and the items you would like to change on your order as soon as possible. We will attempt to make the necessary changes although this is not always possible if the items have already been produced / dispatched.

It is possible to cancel or change the order by sending a quick email before dispatching. Dispatched order cannot be cancelled However, you could initiate returns in such a case.

Before dispatching the order, you can add more items to the current order. We will attempt to take payment from the original payment card, however it may be necessary for us to contact you to take payment if any details have changed. Please be aware that if you add additional items to your order, it may delay the dispatch of the whole order as we aim to dispatch all items together.

You can return any items to us within 7 days of delivery for either a refund or exchange by contacting our dedicated support team. You will have to have your order details handy, when you call us. Please allow up to 10 working days for us to process the return, and remember to indicate whether you require a refund or replacement in a different size/colour.

Please allow up to 10 working days after receipt of your item to process any refunds. Where the original payment was made by credit / debit card we will refund any amount to the original card that was used. Where an order was paid for by cash on delivery, refunds will be made by bank transfer / cheques.